TURFTECH Residential Mowing Services
Your average lawn care company comes to your home weekly to mow the grass, but how seriously do they take it. Most say they will cut, trim and blow as many ads over the years present. Have you ever had a certain preference that your lawn guy, can’t just get quite right? There’s actually a simple answer to fix that problem, mowing preferences.
How do we treat mowing differently?
Our process begins with that preference. Our crew leaders have a very structured approach to performing excellence each time we visit your property.
At the beginning of our sales process, we ask for those specific preferences. Whether you have pets? Maybe an invisible fence to watch out for? Or a specific spot the last guy forgot to trim? Or maybe to close a gate?
On each of our route sheets, conveniently located on our crew leads mobile devices. Your preferences need to be checked off at the start of each visit. Each time they are reminded of the steps that need to be taken to present a beautiful pristine cut to your lawn. At the end of each visit, they complete the job which then sends data to our office about the time of the visit, duration, and the team that completed the visit. The crew leads also have the ability to add notes about the visit. These can be a request from the customer or something for the next crew to look out for.
As we have established our business, quality control is becoming an essential process in ensuring our customers receive consistent quality service. Our quality control managers frequently visit the properties for quality control and to ensure that those customer preferences are being completed properly. On top of your preferences, we have strict company guidelines. From the height of the mower cut, stripe patterns, angle of the trimmer, to the inches we cut off the edge on the sidewalks. Every detail matters to us, even curating the right program and guidelines for each property. We use the proper techniques, the highest quality equipment, and prompt customer service to award you with a high-quality finished product.
Updated: January 2023
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